VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues. VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes. More Kaseya VSA Pricing and Cost Advice → The industry standard is anywhere from $0.90 to $1.10 per endpoint for antivirus, depending on how many you have, so it was fairly priced." "Without the managed antivirus, it was about $2,000 a month for the team.I would recommend giving Kaseya serious consideration and I would recommend implementing it." "You're going to pay for this solution, but you're going to get so much more out of it in reporting, asset management, and the ability to manage your clients.Depending on the license count of users, the price ranges from $10 to $80 USD." It is determined by the number of users and licenses needed. "It is, in my opinion, competitive in the market."Licensing is available on a yearly basis and is priced per node."."We were looking at a price of $22.50 cents per user.".The cost is $7 per person per month, and we are paying about $1,700 a month." They don't offer a true SaaS plan where you can add licenses monthly as you go. "We pay a monthly fee, but it's a three-year contract divided by 36.So, there are two fees involved: a one-time fee and a recurring fee." You also pay annual maintenance on the number that you have. That's a one-time fee, and it varies depending on how many you have. "With the on-prem, you buy the agent license.If you use the on-prem version, you also have the infrastructure cost." We had about 5,000 agents, and we received a discount on the price. Most of the time, we get a discount for licenses. In any other tool we've looked at, you have to go several layers deep to see if the machine is in use, and you could spend your entire day just trying to find a machine that was idle, whereas, with Kaseya VSA, you can tell at a glance." We can work on that one now." And to say it makes it easy, we can do that at a glance. So we always look for, "Hey, there's an idle machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be underfoot. It is the piece that allows you to support an end-user without having to take the keyboard and mouse." "As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory." "The solution was scalable." "The most valuable piece of the puzzle for me is what they call Live Connect. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature." "Kaseya VSA's best features are auditing and reporting." "The way Kaseya VSA treats application vulnerabilities is good. There is a module built into the solution which allows remote control without necessarily interrupting the user. We work with it most of the time." "The patch management and the remote support are very good, especially the remote support. "The most valuable features of this solution are automation, inventory, and patch management." "I like the Live Connect module provided by Kaseya.
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